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Privacy policy

Balduin Supplements B.V. (trade name CBGold), Bovenstraat 5, 6223 AC Maastricht, the Netherlands, Chamber of Commerce 94276757, is the controller for personal data processed via cbgold.eu. Questions? E-mail info@cbgold.eu.

What data we process

  • Name, address, e-mail address and phone number
  • Company name, Chamber of Commerce and VAT number (business customers)
  • Order and payment details
  • Messages you send us by e-mail or through the contact form
  • Technical data such as IP address and cookies

Why we use it

  • To process, ship and invoice your order (performance of the contract)
  • To answer your questions and quote requests
  • To meet legal obligations, such as tax record keeping
  • To keep the website secure and working properly (legitimate interest)

Who we share data with

Only with parties we need to fulfil your order: our payment provider Mollie B.V., the carrier PostNL and our hosting and IT suppliers. We never sell your data.

Retention

Order and invoice data are kept for 7 years because of tax law. Other data are not kept longer than necessary.

Cookies

We use functional cookies that the shop needs, such as your shopping cart. Other cookies are only placed with your consent.

Your rights

You have the right to access, correct, delete, restrict and transfer your data, and to object to processing. Send your request to info@cbgold.eu; we reply within one month. If you are not satisfied, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Security

We take appropriate measures to protect your data, such as an SSL connection across the whole website.