Consumers: 14 days
As a consumer you can withdraw from your purchase within 14 days of receipt without giving a reason.
What cannot be returned
For health and hygiene reasons, sealed products (such as oils) cannot be returned once the seal has been broken. Unopened products in their original packaging can be returned.
How it works
- E-mail within 14 days to info@cbgold.eu with your order number and the products you want to return. You can also use the model form below.
- Send the products back within 14 days of your notice to: Balduin Supplements B.V., Bovenstraat 5, 6223 AC Maastricht, the Netherlands.
- The cost of returning is for you. Keep your proof of shipment.
Refund
We refund the purchase price and the original standard shipping costs within 14 days of receiving your notice, using the same payment method. We may wait until we have received the products back.
Business customers
The right of withdrawal does not apply to business purchases. Report defects within 5 working days of delivery.
Model withdrawal form
To: Balduin Supplements B.V., Bovenstraat 5, 6223 AC Maastricht, the Netherlands, info@cbgold.eu
I hereby give notice that I withdraw from my contract for the following products: …
Ordered on / received on: …
Order number: …
Name and address: …
Date and signature (paper form only): …